Most socalaquashots physical products are produced on demand after your purchase. For orders not covered by a statutory return or withdrawal right, we generally cannot accept returns or exchanges for change of mind, incorrect size selection, or other buyer-choice issues.

Damaged, defective, incorrect or incomplete orders

If your order arrives damaged, defective or misprinted, you receive the wrong item, or part of your order is missing, please contact socalaquashots@gmail.com as soon as possible. For the fastest resolution, please report the issue within 30 days of delivery and include your order number and clear photos showing the problem where applicable.

Depending on the circumstances, an eligible claim may be resolved with a replacement or refund. Please do not return an item unless you are instructed to do so.

Lost orders

If your package appears to have been lost in transit, please contact us as soon as possible and, where possible, within 30 days of the estimated delivery date so we can investigate.

Questions or other order issues

If you experience another problem with your order, please contact socalaquashots@gmail.com. We review each situation individually and will do our best to find an appropriate solution.

Nothing in this policy limits any rights you may have under applicable consumer-protection law.